Contact us

Citizens Information Phone Service

If you have a question that has not been answered by the content on this website, you can contact the Citizens Information Phone Service on 0818 07 4000 (Monday to Friday, 9am to 8pm).

From 1 December 2019, call costs to 0818 numbers will cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.

Citizens Information Centres

You can also visit your local Citizens Information Centre, which provides a free and confidential service.

Citizens Information Services and COVID-19

Please note that all Citizens Information offices remain closed to drop-in callers. You can contact your local Citizens Information Centre by email or telephone using the details in the Find a Centre page on

A face-to-face appointment may be offered after an initial query is discussed with an information officer by telephone. Appointments will be hosted in Citizens Information offices where social distancing can be facilitated and will be allocated on a needs basis.

You can also get information and advice from:

  • The Citizens Information Phone Service: Call 0818 07 4000, Monday to Friday, 9am-8pm
  • Our national call back service: Visit to request a phone call from an information officer

As well as finding comprehensive integrated information on this website you can also get daily updates on what's changed on Twitter at @citizensinfo

Citizens Information Phone Service

Citizens Information Centres

You can contact the Citizens Information website team by post at:

Citizens Information Board
Ground Floor
George's Quay House
43 Townsend St
Dublin 2
D02 VK65

You can also send us feedback about

If you have a media or press query about the Citizens Information Board or any of the services it funds please contact us at

Page edited: 28 April 2021