Supports for Ukrainians in Ireland

Introduction

This page lists organisations that are helping people who have come to Ireland from Ukraine. We will update this page with new information regularly.

You can also read about how to get state supports, including immigration status, social welfare and healthcare.

The organisations listed here are providing services across the whole country. Many local groups and charities provide help too.

A Community Response Forum has been set up in each local authority area to help deliver local supports for Ukrainians.

Information in Ukrainian and Russian

State supports

The Irish Government has published information on the supports that are available.

The HSE (the Irish healthcare authority) has information on health services in Ireland.

Immigration and international protection

The Irish Refugee Council has information on the temporary protection directive and your rights. You can also call the Irish Refugee Council on (01) 913 1528 for Ukrainian language information. The helpline is open Monday to Friday from 10am to 1pm.

The United Nations High Commission on Refugees (UNHCR) has information for people fleeing Ukraine. A Ukrainian and Russian language helpline and message service is operating through UNHCR every Thursday from 2pm to 5pm. Queries can be sent in Ukrainian or Russian through WhatsApp or Telegram (calls and messages) to +353 (0)89 490 2920 or ireduprt@unhcr.org.

The European Commission has a freephone helpline in Ukrainian that can give you information on EU entry and travel, your right to education and access to jobs or healthcare.

  • Freephone 00 800 6789 1011 from within the EU
  • Phone +32 22 99 96 96 from outside the EU (charges apply)

The helpline also provides information in official EU languages and Russian and offers a free call back service. You can also contact the European Commission for information through an online contact form.

Other Ukrainian and Russian language information

You can also read:

Education and childcare supports

Many local Education and Training Boards have free English language course.

Regional Education and Language Teams (REALT) have been set up within local Educational Training Boards (ETB). This service will help you find school places and can also support schools to meet children’s needs.

You can find learning resources and other supports for children coming from Ukraine on the Irish National Teachers' Organisation website.

Third Age has free English conversation classes.

The Right Course has information about adult education courses.

You can read A Parent's Guide to Childcare in Ireland for information about childcare services. This leaflet is available in Ukrainian and Russian.

Spunout has information and advice for young people, including information about finding youth groups in your local area. You can also contact their Youth Information Chat service if you have questions about living in Ireland.

Looking for work

GoingFar has a free mentoring programme for Ukrainians who are looking for work.

The EPIC programme can help you to find a job and can help you develop skills that will help to prepare you for working in Ireland.

JobAid helps Ukrainians to find a job in the European Union. You can search for available jobs in Ireland. The jobs advertised are only for people who have left Ukraine because of the war.

CVhelp.ie has free CV templates for a variety of job types.

Read more about looking for work.

The Law Society of Ireland will publish a list of law firms that can offer a desk and internet access to Ukrainian lawyers who have moved to Ireland. The list will be published on 16 May.

Health

The Ukrainian community in Ireland has created a list of Ukrainian-speaking psychotherapists from Kyiv Gestalt University who are giving free counselling.

Transport

You can get free travel on any subsidised public transport service, (Irish rail, Bus Eireann, Go-Ahead Ireland, Dublin Bus and Luas) upon arrival into Ireland for the journey to your final destination. Local link services are also included.

You should show:

  • Your Ukrainian passport, or other government issued Ukranian ID, and proof that you have arrived in Ireland in the past 7 days, or
  • Confirmation of status from a co-ordinating group or charity involved in the Ukrainian crisis

Opening a bank account

You can open a basic bank account if you do not have the ID and proof of address that you need to open a current account. The Irish Banking Culture Board has a Guide to Basic Bank Accounts in Ukrainian.

Many banks have made it easier to open a bank account if you have arrived in Ireland from Ukraine.

An Post (the Irish postal service) has current accounts. You need photo ID (you can use expired ID), your temporary permission letter and your PPS number. You need proof of address:

  • A signed letter from the person you are staying with along with a household bill in their name
  • A letter on headed paper if you are staying in temporary accommodation provided by the Irish state.

Post, phone and internet services

If you don’t have a safe postal address, you can use the Address Point service from An Post.

You can get a free SIM card with 3 months of free usage from any local post office. Bring your temporary permission letter. This is the letter that says you are living in Ireland under the Temporary Protection Directive.

You can send letters and parcels to Ukraine for free if you are Ukrainian or have recently arrived in Ireland from Ukraine. You should show either your temporary permission letter or photo ID.

You can get free access to computers and to the internet at any public library. You can contact your local library to find out more about how to use these services.

Help for hosts

If you are hosting Ukrainians, or want to help support new arrivals in your community, you can get training and support through the Open Community. They also run online support sessions and free legal advice.

New financial supports for people providing accommodation

A monthly flat rate payment of €400 per property will be paid to people providing accommodation to Ukrainian refugees for a minimum of 6 months. The Department of Social Protect expects to open applications for the payment from mid-July 2022. Payments can be backdated to the outbreak of the conflict and are exempt from income tax and means testing for other State schemes.

It was also announced that new regulations will be introduced to allow you to have an income of up to €14,000 per year from renting a room in your home without it affecting your social welfare payment.

This page will be updated as more detail becomes available.

Immigration advice

The following organisations can give you immigration advice.

Immigrant Council of Ireland

2 St Andrew Street
Dublin 2
Ireland

Opening Hours: Information and Referral Service: Mon, Tues, Thurs, Fri 10am - 1pm
Tel: +353 (0)1 674 0200
Fax: +353 (0)1 645 8059

Nasc Migrant and Refugee Rights

34 Paul Street
Cork
T12 W14H

Tel: 021 427 3594

Doras

Central Buildings

Central Buildings
51A O'Connell Street
Limerick

Tel: 061 310 328

Irish Refugee Council

37 Killarney Street
Mountjoy
Dublin 1
Ireland

Tel: (01) 764 5854
Fax: (01) 672 5927

Crosscare Migrant Project

1a Cathedral Street
Dublin 1
Ireland

Tel: +353 (0)1 873 2844
Fax: +353 (0)1 873 7003

Migrant Rights Centre Ireland

13 Lower Dorset Street
Dublin 1
Ireland
D01 Y893

Tel: (01) 889 7570

Page edited: 20 May 2022