About Citizens Information

The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides the Citizens Information website, citizensinformation.ie, and supports the voluntary network of Citizens Information Centres and the Citizens Information Phone Service - 0818 07 4000.

It also funds and supports the Money Advice and Budgeting Service (MABS) 0818 07 2000 and the National Advocacy Service for People with Disabilities.

Citizensinformation.ie provides comprehensive information on public services and on the entitlements of citizens in Ireland. We gather information from various government departments and agencies, and make sure that you have all the information you need, presented in an easy-to-understand way.

The site has been specially designed around the needs of users for those times in life when you need information about your rights and how to apply for State services in Ireland.

Citizensinformation.ie was developed, and is maintained by the Citizens Information Board. Citizensinformation.ie website is an Irish eGovernment initiative, and was originally established under the Government's first action plan for the Information Society.

Citizens Information and COVID-19

Citizens Information Centres are currently not open to drop-in callers. You can contact your local centre by phone or email for information and advice. A limited number of face-to-face appointments are available in centres where COVID-19 safety requirements can be met. These appointments are arranged after a phone or email consultation and are based on client need.Find a Centre page.

Alternatively, you can use our online Request a call back service or call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm.

During the pandemic, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what's changed on Twitter at @citizensinfo.

The Citizens Information Phone service and Citizens Information Centres are funded and supported by the Citizens Information Board. They provide free, confidential, independent and impartial information to all.

The Citizens Information Board also produces a number of publications about your rights and entitlements.

A note on 0818 telephone numbers

Calls to 0818 non-geographic telephone numbers (NGNs) cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.

Contact us

You can contact Citizens Information by post or telephone at:

Citizens Information Board
Ground Floor
George's Quay House
43 Townsend St.
Dublin 2
D02 VK65

Telephone: 0818 07 9000

Page edited: 1 April 2020