About Citizens Information

The citizensinformation.ie website provides comprehensive information on public services and on the entitlements of citizens in Ireland. We gather information from various government departments and agencies, and make sure that you have all the information you need, presented in an easy-to-understand way.

The site has been specially designed around the needs of users for those times in life when you need information about your rights and how to apply for State services in Ireland.

Citizensinformation.ie was developed, and is maintained by the Citizens Information Board. Citizensinformation.ie website is an Irish eGovernment initiative, and was originally established under the Government's first action plan for the Information Society.

The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides the Citizens Information website, citizensinformation.ie, and supports the network of Citizens Information Centres and the Citizens Information Phone Service 0818 07 4000 to provide free, confidential, independent and impartial information to all.

The Citizens Information Board produces a number of publications about your rights and entitlements.

It also funds and supports the Money Advice and Budgeting Service (MABS) 0818 07 2000 and the National Advocacy Service for People with Disabilities.

Citizens Information Centres

Your local Citizens Information Centre provides a free and confidential service. All Citizens Information Centres are continuing to provide services during COVID-19. You can contact your local centre by phone and email for information and advice.

In-person appointments are also available in many locations nationwide if we can't help you by phone or email. A limited drop-in service may be available in some locations. You can get contact details for your local centre on our Find a Centre page. You can also call the Citizens Information Phone Service on 0818 07 4000, Monday to Friday, 9am-8pm.

During the pandemic, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what's changed on Twitter at @citizensinfo.

A note on 0818 telephone numbers

Calls to 0818 non-geographic telephone numbers (NGNs) cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.

Contact us

You can send us feedback about citizensinformation.ie by email.

You can contact Citizens Information by post:

Citizens Information Board
Ground Floor
George's Quay House
43 Townsend St.
Dublin 2
D02 VK65



Page edited: 19 November 2021