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Irish social welfare system

Social welfare system in Ireland
What is the social welfare system in Ireland? How is it organised and who can apply for social welfare benefits? This document provides an overview of the system and includes links to more information.

Personal Public Service Number
Your Personal Public Service Number (PPS number) is a unique reference number that helps to you access social welfare benefits, public services and information in Ireland.

Social Welfare appeals
Information about how to appeal decisions about social welfare payments to the Social Welfare Appeals Office.

Christmas Bonus
It was announced in Budget 2017 that a 85% Christmas Bonus will be paid in December 2016 to people getting a long-term social welfare payment.

Public Services Card
The new Public Services Card is designed to replace other cards within the public sector such as the free travel pass and the social services card of the Department of Social Protection and to make it easy for providers of public services to verify the identity of their customers.



Contact Us

If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 8pm) or you can visit your local Citizens Information Centre.