The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. It provides the Citizens Information website, www.citizensinformation.ie, and supports the voluntary network of Citizens Information Centres and the Citizens Information Phone Service 0761 07 4000. It also funds and supports the Money Advice and Budgeting Service (MABS) 0761 07 2000 and the National Advocacy Service for People with Disabilities. The Citizens Information Board provides the dedicated Mortgage Arrears Information Helpline 0761 07 4050.
Citizensinformation.ie provides comprehensive information on public services and on the entitlements of citizens in Ireland. We gather information from various government departments and agencies, and make sure that you have all the information you need, presented in an easy-to-understand way.
The site has been specially designed around the needs of users for those times in life when you need information about your rights and how to apply for State services in Ireland.
Citizensinformation.ie was developed, and is maintained by the Citizens Information Board (formerly Comhairle) to replace the Oasis website. Citizensinformation.ie website is an Irish eGovernment initiative, and was originally established under the Government's first action plan for the Information Society. The Citizens Information Board also provides a website aimed at people who are unemployed or facing a reduced hours situation at work. This site is called losingyourjob.ie. We have also developed a website on mortgage and rent arrears in conjunction with the Money Advice and Budgeting Service (MABS) called keepingyourhome.ie and a microsite aimed at self-employed people whose incomes are reduced called selfemployedsupports.ie.
The Citizens Information Board also runs a website that provides information on assistive technology, aids and appliances for people with disabilities and older people. This website is called assistireland.ie.
Citizens Information is also available
The Citizens Information Phone service and Citizens Information Centres are funded and supported by the Citizens Information Board. They provide free, confidential, independent and impartial information to all.
The Citizens Information Board also produces a number of publications about your rights and entitlements.
You can contact Citizens Information by post/telephone at:
Citizens Information Board
George's Quay House
43 Townsend St.
Telephone: +353 761 07 9000
Fax: +353 1 605 9099
Citizens Information Board websites, including citizensinformation.ie, received the EFQM (European Foundation for Quality Management) Gold Star Service Excellence Quality Mark in 2014.
If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 8pm) or you can visit your local Citizens Information Centre.