Social welfare payments and COVID-19
This document describes the main payments for people affected by COVID-19. The social welfare payments covered are for people of working age only (between the ages of 18 and 66)
If you have no work, or less work than before
Employment Wage Subsidy Scheme
Your employer may be able to continue to pay you under the Employment Wage Subsidy Scheme (EWSS) and if so, you do not need to apply for a social welfare payment. You cannot apply for EWSS yourself, it is administered by Revenue through your employer’s payroll.
If you were getting a Working Family Payment, this will continue while you are being paid under the EWSS.
COVID-19 Pandemic Unemployment Payment
The COVID-19 Pandemic Unemployment Payment (PUP) is for employees and self-employed people living in Ireland who lost their employment due to COVID-19.
PUP is closed to new applicants from 8 July 2021.
If you have lost your job you can apply for a jobseeker’s payment.
If you have dependents, you may get a higher payment by applying for a jobseeker’s payment.
Jobseeker’s Allowance and Jobseeker’s Benefit
If you have lost your job and have dependents, you may get a higher payment if you apply for Jobseeker’s Benefit (JB) or Jobseeker's Allowance (JA) instead of PUP. This is because PUP does not pay anything extra for dependents.
JB is based on your PRSI contributions. JA is means tested. You apply for both payments at the same time and the Department decides which one you qualify for.
If the number of days you work have decreased, you may be entitled to Short Time Work Support. You must be unemployed for 3 days per week (excluding Sunday) to qualify for this. You can get this even if your employer is paying you through the Employment Wage Subsidy Scheme (EWSS).
If your hours have been reduced but you continue to work for more than 3 days per week (for example, you have been asked to work 5 mornings per week), you may qualify for Supplementary Welfare Allowance.
If you are parenting alone you may be entitled to One-Parent Family Payment. The other parent of your child may have reduced the maintenance they pay to support your child. You should notify your local Intreo centre in this case. You can get an increase to your payment for up to 12 weeks. After this, your payment will be reassessed.
You should also check if you qualify for Working Family Payment if you have dependent children and your hours or pay have been reduced.
If you are pregnant and getting PUP or being paid through the Employment Wage Subsidy Scheme (EWSS), you can still apply for Maternity Benefit, Parent's Benefit and Paternity Benefit. The time you spend on PUP or being paid through TWSS or EWSS is treated the same as a period of employment. If you are receiving PUP and have not returned to work before you are due to start your maternity leave, you should ask your GP to complete form MB3 (pdf).
Asking for a review of your payment
If you work and also get a social welfare payment, and your hours or income from work have decreased, you can ask for your payment to be reassessed. You can continue to get both Working Family Payment and One-Parent Family Payment with your PUP.
If you cannot work because you are sick
If you are ill with COVID-19, you can get a special form of enhanced Illness Benefit for COVID-19 absences. You may also get it if you are told by a doctor or the HSE to self-isolate or your restrict movements due to being a probably source of infection.
You must be in employment or self-employment to qualify.
If you do not qualify for Illness Benefit for COVID-19 absences, you may be able to receive Supplementary Welfare Allowance instead.
Enhanced Illness Benefit for COVID-19 absences is paid from the first day of sickness. If you cannot attend work due to illness that is not COVID-19, you can apply for standard Illness Benefit.
If your income is a mix of social welfare and pay from employment, you can continue to get your usual social welfare payment if you become sick or have to self-isolate. If your income is less than the rate of enhanced Illness Benefit you would get, you can apply to have your income topped up to this rate. This top up will not affect the other payments.
If you work in the civil and public sector, you do not need to apply for Illness Benefit for COVID-19 absences as separate leave arrangements are in place.
If you cannot work because you have to look after children
If you left work to care for a child or another member of your family, you can get information and advice on the social welfare payments that may be available to you. Contact your local Citizens Information Centre or the Citizens Information Phone Service on 0761 07 4000. You can also contact the Department of Social Protection using MyWelfare or call 1890 800 024.
If you plan to take a holiday
If you are getting a jobseeker’s payment or the COVID-19 Pandemic Unemployment Payment, you can go on holiday on the island of Ireland (this includes Northern Ireland) for up to 2 weeks and get your payment on your return.
You must notify your Intreo Centre or Social Welfare Branch Office before taking your holiday.
If you are getting PUP, you must notify the Department of Social Protection before going abroad. You can contact the Income Support Helpline and a note can be made on your PUP claim. If you are abroad for more than 2 weeks, you will not continue to be eligible for PUP unless the extended absence has been approved.
If you cannot pay your rent
If you are having difficulty paying rent, you may be able to claim:
Rent Supplement is a short-term income support to people in the private rented sector who are finding it difficult to pay their rent.
Rent Supplement means assessments have changed to allow for the higher rates of payments that claimants get with PUP and enhanced Illness Benefit. This applies for applications lodged between 13 March 2020 and the end of 2021. You can read more about how Rent Supplement is assessed.
You may be able to get HAP from your local authority if you are assessed as having a housing need. You have to apply to your local authority’s housing section to be included on the housing list. It is based on your means and is paid directly to your private landlord.
If you want to return to education
If you are getting a social welfare payment, including the COVID-19 Pandemic Unemployment Payment (PUP), you can undertake online, part-time and modular courses without affecting your payment. The online portal therightcourse has information on courses and supports available if you are on social welfare payment.
You should tell your Intreo Centre that you are undertaking a course.
If you are on PUP and want to take a longer course you need to move to a jobseeker’s payment.
You can find more about financial supports for training and education on gov.ie.
Going back to work
If you are returning to work you must close your COVID-19 Pandemic Unemployment Payment (PUP) claim. You can do this is on MyWelfare.ie.
If you are returning to work and your hours have been reduced, you may be entitled to keep or claim another social welfare payment:
- Short Time Work Support if you will work 3 days or fewer
- Working Family Payment if you have dependent children and will work more than 38 hours per fortnight
- Supplementary Welfare Allowance if you work more than 3 days (for example, you work 5 mornings) and are earning less than the basic social welfare rate for your family size
- Rent Supplement based on your means
All of the above, except for Short Time Work Support, depend on how much you earn from your employment.
Social welfare options when returning to work are described in more detail in our section on social welfare payments and work.
Collecting your social welfare payment
If you are unable to collect your payment from the post offices due to illness or self-isolation, you can:
- Leave your social welfare payment at the post office until you can collect it yourself. Your payment will be in the post office for at least 20 days after you were first due to collect it. Some payments such as the State pension and payments to carers will be available in the post office for 90 days. The Department has published a list of the number of days you have to collect your payment from the Post Office (pdf).
- Nominate a temporary Agent to collect your payment. You can get a form for appointing a temporary Agent on the An Post website (pdf).
- Apply to transfer your payment to your financial institution using form DIR PMT1 (pdf). Your social welfare payment can be paid directly into your personal account at a bank, building society or at certain credit unions.
You can use your expired Public Services Card for ID when collecting your social welfare payment.
Most social welfare payments are paid weekly.
If you are getting the COVID-19 Pandemic Unemployment Payment or you are being paid under the Employment Wage Subsidy Scheme, when you apply for social insurance payments (for example, Maternity Benefit, Adoptive Benefit and the State Pension (Contributory), you will be treated as if you have been paying insurance contributions based on the social insurance class you were paying before you stopped working.
Free Travel Scheme
The National Transport Authority (NTA) has confirmed that all transport operators are allowing customers with a PSC Free Travel Card to continue to avail of the Free Travel Scheme, even if their card has expired.
You can find out when Intreo centres and branch offices are open to the public on gov.ie.
You can contact your Intreo centre or Social Welfare Branch Office by phone or email.
You can also get information through MyWelfare or call 1890 800 024.
If you have coronavirus symptoms or you have been medically required to self-isolate, you should not visit an Intreo Centre or local Social Welfare Branch Office.