If you live in Ireland, you have rights when entering into a contract to purchase a package holiday. Complaints procedures if you are unhappy with the level of service received from your tour operator or travel agent.
Find out about your rights when purchasing tickets, reserving flights and travelling by air with European airlines.
Air passengers have specific consumer rights. Find out what happens if you are denied access to an overbooked scheduled flight or your flight is cancelled or delayed.
International laws protect air passengers in the event of death, injury or loss or damage to luggage.
The rights of passengers on sea going voyages in the event of death, injury or loss, or damage to luggage
Passengers travelling by sea or inland waterway within the European Union have rights similar to those available to airline and rail passengers.
Rail passenger rights in the event of an accident, delay or cancellation are protected by an EU Regulation.
Bus and coach passengers have a minimum set of rights when travelling in the European Union