Complain about utilities
Find out how to complain about your energy supplier or network, or Irish Water service.
This document is in: How to complain

Electricity services
With so many suppliers to choose from, connecting to an electricity provider can be daunting. This document guides you through the process, and helps you to avoid any nasty shocks.

Gas services
Natural gas can be used for home heating and to power a range of domestic appliances. Find out about connecting to the gas network, finding an energy supplier and your rights.

Regulation of utilities
The Commission for Regulation of Utilities (CRU) regulates the energy and water sector in Ireland. Find out more about how it protects consumers and promotes competition.

€200 Electricity Account Credit
The Electricity Costs Emergency Benefit Scheme gives domestic electricity customers a one-off, exceptional payment of €200 in 2022.