Travel

Find out about your rights when purchasing tickets, reserving flights and travelling by air with European airlines.

International laws protect air passengers in the event of death, injury or loss or damage to luggage.

Air passengers have specific consumer rights. Find out what happens if you are denied access to an overbooked scheduled flight or your flight is cancelled or delayed.

Find out about your rights when entering into a contract to buy a package holiday.

When travelling in the EU by ferry or cruise ship, you have rights if there are delays or cancellations. Find out more about what to do if things go wrong.

When travelling in the EU by train or bus, you have rights if there are delays or cancellations. Find out more about what to do if things go wrong.