Shopping during COVID-19

Introduction

This page gives practical information and advice on how to shop safely during COVID-19. It includes information on what shops are open, how to plan your shopping to avoid unnecessary journeys and how to shop safely for you or for someone else.

The types of shops that are allowed to open depend on the current level of restrictions.

Under current restrictions, you must wear a face covering in shops and other retail settings.

It is very important that you follow the HSE's guidelines on physical distancing, handwashing and respiratory hygiene.

Shopping when you are ‘high risk’

If you are over 70, have a medical condition that puts you at very high risk from COVID-19, and you have not been fully vaccinated, you should:

  • Avoid public transport
  • Shop during designated hours
  • Keep your social contacts to a small number of people, for short periods of time and keep your physical distance

What shops are allowed to open?

Currently, all retail can open.

Personal services, such as hairdressing, can continue by appointment.

Shops should offer dedicated hours to people at high risk from COVID-19 who have not been fully vaccinated, including:

Wearing a face covering when shopping

You must wear a face covering in shops, supermarkets, shopping centres and other retail settings unless you have a reasonable excuse not to do so. This does not apply to children under the age of 13.

Read more about the laws on face coverings and the penalties for not wearing one when asked.

You can also download posters about wearing face coverings in shops from gov.ie.

Planning your shopping

Try to only go shopping when you need to, to minimise your risk of getting or spreading COVID-19.

Before you go shopping, consider:

  • Am I well enough to go shopping?

    If you have symptoms of COVID-19, you should not go out. You should self-isolate and other people you live with should restrict their movements. Do not go to a GP surgery, pharmacy or hospital. Your GP will assess you over the phone. If they think you need to be tested for COVID-19, they will arrange a test.

  • Am I potentially vulnerable, and if so, could I ask someone else to shop for me?

    If you are at very high risk from COVID-19 and you have not been fully vaccinated, you should try to make other arrangements to get your food and medical supplies. For example, local authorities and An Post continue to offer special services to people who are medically vulnerable to COVID-19.

  • Do I need to shop today?

    Make a list of what items you have at home and plan your meals according to when they go out of date. This will help you to only go to the shop when you need to.

  • Have I planned my shopping?

    Before you go shopping, make a list of what you need to buy so you can do your shopping more quickly. RTÉ has published useful advice on how to plan your shopping during COVID-19.

  • Could I shop online?

    You can shop online with many shops and supermarkets and have it delivered to your door or collected at a collection point.

    If you are fit and well, you are advised to go to a local shop or collect your online shopping. This will ensure that home delivery slots are available to those who need them most.

How to shop safely

You should only use shops that have measures in place to limit the spread of COVID-19. Things to look out for include:

  • Staff controlling the entry and exit of customers to limit overcrowding
  • Facilities available to clean and sanitise trolleys and baskets between use
  • Hand sanitisers (with a minimum alcohol content of 60+%) at entrances and exits
  • Clear marking on floors to help customers keep to physical distancing measures
  • Posters and public address systems reminding customers and staff to keep to physical distancing measures
  • Staff practicing social distancing on the shop floor
  • Staff wearing a face covering where social distancing is difficult
  • Staff cleaning critical contact areas such as screens on self-service checkouts and debit card PIN pads
  • Baked foods (such as bread, croissants, scones) covered to protect from sneezes and coughs
  • Sneeze shields in place to protect staff at service counters and checkouts
  • Customers being encouraged to use contactless payment rather than cash
  • Separate shopping times for vulnerable people, such as the elderly
  • Depending on the layout of the shop, facilitating a one-way system for shoppers (as many supermarket aisles do not allow for social distancing measures)

Watch the gov.ie video about how to shop safely during COVID-19. You can also download posters about face coverings in English and Irish.

Planning your trip in advance

Some shops have priority shopping times for elderly and vulnerable customers to reduce their risk of getting COVID-19. These special hours are usually in the morning but you should check with your local store. There may also be special arrangements for health care workers.

You must wear a face covering in supermarkets, shops and shopping centres. You should also take your own shopping bags.

Safefood has useful guidance on how to shop safely for groceries during COVID-19.

Shopping at the supermarket

You should:

  • Sanitise your hands when you enter the store, ideally with your own sanitiser or, if available, that provided by the store. Avoid contact with surfaces as much as possible.
  • Put items directly into your shopping bags and avoid contact with baskets or trolleys.
  • If using a basket or trolley to shop, sanitise its handle. You should not wear disposable gloves as they can give you a false sense of security and your hands can get contaminated when you take them off.
  • Try to use your non-dominant hand to pick goods up and avoid touching your mouth, nose or eyes. Most people are more likely to touch their face with their dominant hand.
  • Keep a safe physical distance of 2 metres from all other people – this includes going in and out of the store. If someone comes too close to you, calmly and politely remind them of physical distancing requirements.
  • Avoid staying in the shop for any longer than necessary by stopping to chat with staff and fellow shoppers
  • Avoid shopping in groups and, where possible, you should avoid taking your children to the shop

Paying at the checkout

At the checkout, you should:

  • Make a contactless payment (if possible). The contactless payment limit has increased from €30 to €50.
  • Sanitise your hands when leaving the shop (if possible) and again when you get into your car (if travelling by car).

Putting your shopping away at home

When you get home from the shop, you should:

  • Immediately wash your hands.
  • Put your shopping away as normal. You should always put away your shopping as soon as you get home, especially foods which must be stored in the fridge or freezer.
  • You do not need to sanitise the outside of food packaging. The risk from handling food packing is very low.
  • Wash your hands again after you have put your shopping bags away. You do not need to sanitise surfaces or shopping bags, but if you do, follow the manufacturer’s instructions about how much time is needed before wiping the sanitiser off.

Shopping for older and vulnerable people

You can support family members, friends and neighbours who are at very high risk from COVID-19 by shopping for them. If you suspect a friend, relative or member of your local community needs help getting essential food and household items, you should get in touch to see how you can support them.

If you are shopping for a vulnerable person you should:

  • Leave the shopping on the doorstep
  • Ring the bell or phone them
  • Stand back while they collect it

You can find out more about local services through the Alone National Helpline. You can contact ALONE 7 days a week from 8am–8pm on 0818 222024.

Page edited: 20 May 2021