Air travel
Air passenger rights in the European Union
Find out about your rights when purchasing tickets, reserving flights and travelling by air with European airlines.
Compensation for overbooked, cancelled and delayed flights in the
EU
Air passengers have specific consumer rights. Find out what happens if you are denied access to an overbooked scheduled flight or your flight is cancelled or delayed.
Airline liability
International laws protect air passengers in the event of death, injury or loss or damage to luggage.
Security issues and airline baggage
This document describes the items that must not be brought
into restricted areas of an Irish airport or on board an
aircraft.
Air transport regulation
This document discusses the regulation of air transport in Ireland.
Airline Passenger Service Commitment
The Airline Passenger Service Commitment is a set of
non-legally binding commitments to deliver defined standards of service to air
travellers that has been signed by certain airlines.
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Contact Us
If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 9pm) or you can visit your local Citizens Information Centre.