If you have been the victim of crime in Ireland, you may have contact with the courts system. You may be a witness at the trial of your case or you simply wish to attend and watch the trial.
For many victims, going to court can be a daunting and distressing experience. A number of support systems have been introduced to encourage and support victims in Ireland and to protect them from intimidation.
If you are not treated by the court offices with efficiency, courtesy and fairness, you may refer the matter to the Quality Customer Service Officer of the Courts Service. Your complaint will then be investigated on your behalf. More information is available in the Courts Service Victims Charter (pdf).
Quality Customer Service Officer
Phoenix House
15/24 Phoenix Street North
Dublin 7
Ireland
Tel:+353 (0)1 8886000
Homepage: http://www.courts.ie/courts.ie/library3.nsf/pagecurrent/43D62F351869128880256F270061066E
Email: qcso@courts.ie
If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 9pm) or you can visit your local Citizens Information Centre.