Help page

How information is organised

This website is divided into information categories. Each category is further organised into sub-categories and documents.

On the homepage we list all of the main information categories, along some of the more popular documents from those categories.

If you click the category title on the homepage, or from the 'Categories' dropdown in the navigation bar, you can see the subcategories within that main category.

Special documents

Certain documents are indicated with a special icon. These are:

• Overview documents
• Life Event Documents

How documents are organised

Each page has a general section which gives you the information to answer most queries.

Some documents will have other relevant material such as case studies, checklists and worksheets which you may find useful.

Other options associated with information pages are:

• The Print Page icon a page will be displayed which is optimised for printing, without menus and other unnecessary options.
• Send to a Friend allows you to e-mail a link to the document to someone else.
• Related documents allow you to see other documents that might be of interest to you.

Other ways to find information

You can also sort information using:

• an alphabetical list of document titles
• a list of "My Situation" documents – documents that relate to people in a particular situation or who wish to find information on a specific topic
• a listing by document type, for example, reference documents

Languages

By using the language tool, you can switch the default language for the site or view content in another language. All content is available in English and most in Irish, while certain key documents are available in French, Romanian, and Polish. This tool appears on all pages, and will list the languages in which the information is available.

RSS

If you use an RSS reader, you can subscribe to our RSS feeds whenever you see the RSS Icon

Search

You can search using the search bar wherever you are on the website.

Finding a Citizens Information Centre

The Find a Centre section of the website lists all the main Citizens Information Centres around the country and also the outreach locations associated with those centres.

Finding Addresses

Find an address gives contact details for more than 8,000 service providers and agencies countrywide.

Keeping up to date

The news section links highlights topical issues, changes to the site, events, and other areas of relevance.

Mobile site

Citzens Information also has a website designed for mobile telephones. You can access this website at m.cinfo.ie.