Travel
Consumer Rights and Package Holidays
If you live in Ireland, you have rights when entering into a contract to purchase a package holiday. Complaints procedures if you are unhappy with the level of service received from your tour operator or travel agent.
Air passenger rights in the European Union
Find out about your rights when purchasing tickets, reserving flights and travelling by air with European airlines.
This document is in:
Travel and Recreation
Air travel
Compensation for overbooked, cancelled and delayed flights in the
EU
Air passengers have specific consumer rights. Find out what happens if you are denied access to an overbooked scheduled flight or your flight is cancelled or delayed.
This document is in:
Travel and Recreation
Air travel
Airline liability
International laws protect air passengers in the event of death, injury or loss or damage to luggage.
This document is in:
Travel and Recreation
Air travel
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Contact Us
If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 9pm) or you can visit your local Citizens Information Centre.