You are here: Home > Consumer Affairs > Travel

Travel

Consumer rights and package holidays
If you live in Ireland, you have rights when entering into a contract to purchase a package holiday. Complaints procedures if you are unhappy with the level of service received from your tour operator or travel agent.

Air passenger rights in the European Union
Find out about your rights when purchasing tickets, reserving flights and travelling by air with European airlines.
This document is in: Travel and Recreation > Air travel

Compensation for overbooked, cancelled and delayed flights in the EU
Air passengers have specific consumer rights. Find out what happens if you are denied access to an overbooked scheduled flight or your flight is cancelled or delayed.
This document is in: Travel and Recreation > Air travel

Airline liability
International laws protect air passengers in the event of death, injury or loss or damage to luggage.
This document is in: Travel and Recreation > Air travel

Liability of carriers of passengers by sea in the European Union
The rights of passengers on sea going voyages in the event of death, injury or loss, or damage to luggage

Maritime passenger rights in the European Union
Passengers travelling by sea or inland waterway within the European Union have rights similar to those available to airline and rail passengers.

Rail passenger rights in the European Union
Rail passenger rights in the event of an accident, delay or cancellation are protected by an EU Regulation.

Bus and coach passenger rights in the European Union
Bus and coach passengers have a minimum set of rights when travelling in the European Union

Language

Gaeilge

Contact Us

If you have a question relating to this topic you can contact the Citizens Information Phone Service on 0761 07 4000 (Monday to Friday, 9am to 8pm) or you can visit your local Citizens Information Centre.