Travel
Consumer Rights and Package Holidays
If you live in Ireland, you have rights when entering into a contract to purchase a package holiday. Complaints procedures if you are unhappy with the level of service received from your tour operator or travel agent.
Air passenger rights in the European Union
Find out about your rights when purchasing tickets,
reserving flights and travelling by air with European airlines.
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Compensation for overbooked and delayed flights in the EU
Air passengers have specific consumer rights. Find out what
happens if you are denied access to an overbooked scheduled flight with a valid ticket and confirmed reservation
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Contact Us
If you have a question relating to this topic you can contact the Citizens Information Phone Service on lo-call 1890 777 121 (Monday to Friday, 9am to 9pm)